Frequently Asked Questions

What is an escape room?

Escape rooms are a tactile gaming experience where players work together to solve challenges using a variety of hints, clues, and puzzles to 'escape' a room within a time limit. Players have around 45 minutes to finish the game.

What if we get stuck on one of the puzzles?

Our operations centre is constantly monitoring your journey, and if requested can provide hints to your team that assist you to progress.

Is there an age limit?

We strongly recommend players be at least 120 cm tall and/or 10 years old to participate for the safety and comfort of all players. Any players under 18 years of age require an adult or guardian to sign waivers on their behalf before starting.

I can never find pants that fit, will your equipment fit me?

All of our equipment is designed to be adjustable and fit people of all sizes and shapes comfortably. From the tallest giant to the shortest hobbit we are confident you will find our equipment comfortable and a good fit.

How much does it cost?

Our Virtual Reality escape rooms cost between $40 to $55 per person depending on group size and the day you are booking, each booking can have up to six players (or twelve players for a double room booking).  See our pricing page to find out more.

Can I book the place out for a event I am running?

Yes, we love running events. Metaphysica is perfect for birthdays, bucks nights and corporate events. Please contact us using the contact details below to organise your event and discuss pricing.

How agile do I need to be?

Our rooms are designed to test your mental agility and ability to work together as a team - not your fitness. You may need to bend, crouch or raise your arms above your head, there are no lifting requirements. You do need to have the capacity to walk and move freely. Please contact us if you have further questions.

How do virtual reality escape rooms work?

Each member of your team will be fitted with custom designed lightweight backpacks or wireless setups and HTC Vive Pro headsets. A staff member will guide your team to a custom engineered simulation room where sound is dampened to maximise your enjoyment and immersion. Then - you play the game.

How long does it take?

Length of games vary between experiences with average time limit of 45 minutes. Depending on how busy we are, we might give you a little extra time to complete the game if required. Please arrive on time for your booking so everyone can enjoy a good virtual experience.

What if I need glasses?

The VR headsets fit comfortably over most glasses with a problem, half of our team wears glasses and they have no problem putting on and taking off VR headsets all day.  However, if you have contact lenses you may find them more convenient.  If you only need glasses for reading or driving then you shouldn't need them for VR.

Are your rooms accessible to everyone?

Yes! Our rooms are designed to test your mental agility and ability to work together as a team - not your fitness. You or at least one team member may need to bend, crouch, raise your arms above your head, walk and move freely but there are no lifting requirements. We welcome all mobility levels. Please contact us if you have further questions.

Do you have wheelchair and scooter access?

Of course – Metaphysica welcomes everyone! It is desirable that one of your teammates can move around on the ground in order to complete the game. Our team can arrange for you to park adjacent to the front door and give you any handy tips you might need to access the venue. Please contact us and let us know how we can help.